Information Covid-19 – updated on May 15, 2020


We are excited to share that phase 1 of the New York state economy has started to reopen. As of May 15, 2020, we will begin

the ramp up of production and shipping.


While we are faced with this global health challenge, our employees, their safety and wellbeing are what is most important. We will

continue to carefully monitor the situation and follow guidelines from our local state, federal health agencies and the Swarovski organization.

We remain cautious and vigilant to react fast to changing requirements, will take necessary precautions and maintain open communication

with all our teams and partners.


For all our teams, our global business travel ban will remain in place. 



      • We will start shipping again as of Friday, May 15
      • We will resume production on Monday, May 18, with an estimated two-week ramp up phase under COVID-19 precaution measures
      • Ship dates for any open orders will be updated and confirmed within 5 - 7 business days

Please do not hesitate to reach out to our customer service teams if you have any questions or requests.

North and South America:


Africa / Middle East / India: |

Australia / Asia Pacific:



At Schonbek we are proud of the front line workers who work hard to take care of us during this crisis. During this time we wanted

to help. Our local community reached out requesting supplies and we are happy that we could help by providing 60 N-95 masks and

Tyvek suits to Champlain Valley Physicians Hospital in Plattsburgh, NY and Adirondack Health in Saranac Lake, NY. We appreciate each

and every one of you helping those in need and taking care of us.